Warranty Follow-up Information

Case Number*

Please add the full Case Number, including leading zeroes.

1. How did you purchase our fixtures?

Sales Representative Name

Sale Representative Name

Sales Representative Contact Information

What was the application?

What happened to the fixture?

What happened to the fixture? Please choose the scenario that best describes your situation.

If other

If you chose "Other", please explain.

What supply voltage was it operating from?

What supply was it operating from?

Other

If other was chosen, please explain which supply it was operating from

Frequency

What frequency was it operating from?

Measured Voltage

What is the measured voltage?

Please check any statement that applies to your experience.

My fixtures are on a separate circuits in relation to other equipment.
Highly inductive loads are being fed from the same source, such as big motors or electromagnets.
Power cycling the light cause it to function again.
The fixtures are connected to a backup generator.
The fixtures were used in an area that is susceptible to lightning strikes

Choose all that apply: